Accessibility at Gardeners Northumberland Heath

Gardeners Northumberland Heath is committed to making our gardening services and our online information accessible to as many people as possible. We want customers, visitors, and local residents in the Northumberland Heath area to be able to find and use our content, regardless of their technology, experience, or access needs.

Our Accessibility Commitment

We aim to meet the Web Content Accessibility Guidelines version 2.1, level AA. These guidelines explain how to make web content more usable and accessible for people with disabilities, and more user friendly for everyone. Our goal is that people using assistive technologies can explore information about our gardening services in the Northumberland Heath area without unnecessary barriers.

Accessibility is an ongoing process. We review our website and digital content regularly and work to improve the experience over time, taking into account feedback from users and developments in accessibility standards and good practice.

Using Our Website with Screen Readers

Our website is designed to work with modern screen reader software. We aim to:

Provide clear structure using headings, paragraphs, and lists so that screen reader users can navigate pages about gardeners and services in Northumberland Heath efficiently.

Use descriptive text for images where they provide important information, helping people who rely on audio descriptions to understand our gardening work and examples.

Ensure that interactive elements, such as buttons and menus, have meaningful labels and can be identified by screen readers, so that visitors can understand what each control does.

We recommend using the most up to date version of your browser and assistive technology for the best experience.

Keyboard Navigation and Focus

The website is designed to be usable using only a keyboard, without needing a mouse or touch screen. This supports visitors who have mobility impairments or prefer keyboard use. You should be able to:

Move through links, buttons, and form fields using the Tab key and Shift plus Tab.

Activate selected items using the Enter key or Space bar, where appropriate.

See a visible focus indicator that shows which element is currently selected when you tab through the page.

We aim to keep navigation consistent across the site so that once you learn how to move around one page, you can use the same approach across information related to gardening services in Northumberland Heath.

Supported Browsers and Devices

Our website is intended to work on a range of modern browsers and devices, including mobile phones, tablets, laptops, and desktop computers. Text should reflow to fit smaller screens, and users should be able to zoom in without content overlapping or becoming unusable. This helps visitors in the Northumberland Heath area access information about gardeners on the devices they use every day.

Ongoing Improvements

We are continually looking at ways to improve accessibility across our online content. This may include refining colour contrast, improving the clarity of language, simplifying navigation, and testing with different assistive technologies. Where we find issues that may affect accessibility, we aim to address them as part of our ongoing updates.

Contact for Accessibility Requests

If you experience any difficulty using our website, or if any part of the content about Gardeners Northumberland Heath is hard to access, we encourage you to contact us. You can describe the problem you are facing, the page or information you were trying to use, and any assistive technology or device you are using. This information helps us investigate and improve.

You can also contact us to request information about our gardening services in a different format. Examples include large print, plain text, or a more detailed written description of images or diagrams. We will consider all requests and work with you to provide a suitable alternative where possible.

When you get in touch with an accessibility request, we aim to respond in a reasonable time frame and to explain any actions we can take to help you access the information you need about our gardeners and services in the Northumberland Heath area.